7 X4 Remote features that make your work easier

The industrial IoT solution from Lenze.Digital includes multiple functions, most of which you probably use on a daily basis. However, there are some useful features that you may not be familiar with. We are continuously working on new developments for the functions and the platform. As a result, some features weren't highlighted as much as others. Do you know the fallback connection system? Or the option to see all machines and their status in one view? Time to meet them now!

7 Features that make your work easier

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Wi-Fi hotspot

x500 routers with Wifi can simultaneously serve as a client that connects to the internet, and as a Wifi hotspot. The Wifi hotspot can be used to access your PLC, HMI or other on-site hardware over the air to provide internet access to these devices or to connect machine components. You can enable or disable the Wifi hotspot remotely in the Fleet manager of your X4 Remote.

Learn how to remote enable or disable the Wi-Fi hotspot here.

Fallback system

The X4 Remote’s failover system makes it possible to configure a first and second fallback connection to prevent the x500 router from losing its connection, in case of a network outage, for example. This means that the first fallback connection (e.g., wireless network) will be used when the preferred connection (e.g., the wired network) fails. What if the first fallback connection fails as well? Then the second fallback connection will be used. As soon as the higher priority connection is back up, the x500 router automatically switches back to that connection. The fallback system ensures that you never have to worry about not being able to remote access your machine.

Learn how to configure fallbacks here.

Basic company branding

If you don’t have a premium branding license on your X4 Remote account, you can still personalise your platform with basic branding. In your company account you can set your company name, company colors, logo, favicon and touch icon.

The basic branding applies to the whole X4 Remote platform and emails that are sent out, for example when inviting other users. The added value of this feature is that anyone who has access to the platform experiences it as your brand.

Learn how to set your basic branding here.

Device templates

If you have permission to ‘manage devices’, you can merge commonly used device settings into a template and load them into new or existing devices. The template contains device info, network and firewall settings, services (e.g., HTTP, VNC) and data source settings. This saves you valuable time as you won’t need to manually configure every setting for each new device.

Machine overview

Within the latest version of X4 Remote, you can choose how you want to see your machine overview. It’s now possible to see multiple machines with key information in one view. For example, this ‘card view’ shows important KPI, a picture of your machine and the machine status in one view. You can customise your own machine cards in the studio app. Apart from the card view, you can choose between list view and map view, which presents a map of the world with pins on places where your machines are located.

Learn more about machine cards here.

Local web interface

There are two LEDs above the LAN ports of your x500 router that indicate the current status of the router connection. As an alternative, you can also display the status overview using the local web interface of your x500, which shows advanced status indications.

Additionally, the local web interface allows you to register the x500 if it’s not yet registered in the X4 Cloud and to change the router’s WAN, LAN and firewall configurations. The local web interface is mostly used for local troubleshooting, to detect connection issues and to change PLC settings.

Learn here how to use the local web interface.

Filter your messages

In the X4 Remote message center you’ll find important information about your devices, e.g., when a device is transferred to another company or when a Cloud Notify alarm is triggered. In addition, you receive an email. You can also have the message forwarded to an external application via a webhook. 

Once the list of messages becomes longer, you can create active filters to specify certain criteria. For example, if you want to receive an email but no push notification when a Cloud Notify alarm is triggered, you can set up a filter for it. The same applies to low priority alarms about which you do not want to receive notifications.

Learn more on how to filter your messages here.

Try out the features yourself

Did you already know about the above-mentioned features? They will help you get an even better experience with X4 Remote!

Not an X4 Remote user yet? Get in touch with our sales team for a free trial account or to explore the platform yourself in a free demo!

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