For machinery manufacturer the machine is the heart of the business model and the main customer touchpoint. Access to the installed base is therefore key and an asset management system is ideal for capturing valuable machine data.
Availability and performance are the critical KPIs for a machine. However, the targets for those cannot always be met. Often, the reasons for that are not transparent and similar errors tend to occur several times before being noticed. Downtime Tracking can help to obtain a better overview and raise the Overall Equipment Effectiveness (OEE).
You might think that X4 Remote is all about Remote Maintenance and connectivity to get your machine ready for IIoT and Industry 4.0. While that is certainly true, our premium offerings Cloud Logging and Cloud Notify extend the platforms ability way beyond simple remote connectivity.
