Our experience for your success

Remote access

Connectivity – The first step of your journey into IIoT

The machine building industry is in the middle of a fourth industrial revolution. Smart industrial machines and the advent of Industry 4.0 mark an era in which machine builders are constantly trying to keep up with the constantly changing technological landscape of our time. Strong investments in new technologies  like IoT are key in staying innovative.

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Data Analysis

ML4Pro² – How machine learning benefits machine builders

Operators of highly automated intralogistics systems such as warehouses, airports or mail distribution centers are faced with a perpetual challenge: how to ensure high system availability, avoid unplanned downtime and detect failures in advance while minimizing maintenance and inspection efforts?

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Service

Next-Level-Service: Digital Customer Portal for the Machine Builder

The sale of machinery is only the start of the customer journey. Most machine builders already know that to keep their customers happy, they must provide excellent service and support once the equipment is sold. Yet, according to a recent Oliver Wyman study, satisfaction levels for after-market services were 10–15 percent below customers’ expectations.

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Data Analysis

Introducing MELSEC support in X4 Remote

At Lenze, we promote open standards and compatibility between systems. That is why all modern Lenze controllers support the OPC-UA standard for communication between components. Sometimes however, there might be controllers that do not yet support it. For this reason, our industrial remote access solution X4 Remote also supports a broad variety of industry standard protocols. Today we’re happy to add support for another protocol.

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Tutorial

Quicktip: How to structure your X4 Remote company

One of the biggest changes in the new X4 Remote version is the rights management system, which has become much more detailed and wide-ranging. Platform administrators now have full control over the tiniest detail of your users’ access rights. We’ve created this step-by-step guide to give your platform administrator some inspiration for structuring your companies IIoT account.

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Tutorial

Export data from PLCs and HMIs to Excel

To process and analyse data, many people prefer to use Excel. In this short tutorial, we’ll show you how to export machine data from PLC & HMIs to Excel in just four simple steps using X4 Remote and X4 Cloud.

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