X4 Portal

A Home for your digital Services

Digital transformation is essential for machine builders that are looking to grow their after-sales business and provide their customers with the highest level of support.

X4 Portal

Lenze.Digital offers you a broad portfolio of custom products and services that enable you to shape your digital transformation successfully and to generate new revenue streams. You will be empowered to create added value for your customers while positioning yourself as a valuable business partner rather than just another vendor.

Insights and higher machine availability for your customers

With the cloud-based X4 Platform you have access to the data and the condition of your machines everywhere and via all internet-enabled devices.

In a remarkably simple and secure way, you always have a complete overview and are automatically informed of critical conditions whenever necessary.

Provide better service

With the cloud-based X4 Platform you have access to the data and the condition of your machines everywhere and via all internet-enabled devices. 

In a remarkably simple and secure way, you always have a complete overview and are automatically informed of critical conditions whenever necessary.

Drive your digital Business

Provide value added applications to your customers from day one such as the Machine File (digital twin), Service Book (incident management), Industrial Analytics, Historical Data. Be in the envious position to easily offer condition monitoring, predictive maintenance and more to help your customers achieve higher machine availability.

Pick and choose applications from our application store that offer the most value for you and your customers!

X4 Portal Apps

Machine File

  • Digital Twin
  • Digital machine and equipment structure
  • Central Access Point for all relevant machine information mobile Companion App

Analytics**

  • Analysis of collected data
  • User process knowledge for
    predictive maintenance
  • Analytic bots for alert generation

Digital After Sales services

  • Expansion of Service and
    Aftermarket-Business
  • Improve Service Levels
  • monetize data and explore new Revenue sources
  • make it your own by branding the Portal

Service Book

  • Incident management
  • Create incidents
  • Plan resources
  • Track support progress
  • Various incident priorization options

Historical Data*

  • Historical data stored in Datalake
  • Export measurements to understand your machine performance

Live Data & Logging

  • Access to live data
  • Visualization of data through dashboards